Réponse de Raftrek_team, Public Relations Manager de Safari en canoë sur le fleuve Zrmanja
A répondu il y a 4 semaines
Hello, thank you for your review. We checked with the guides what happened, and it seems it was a big misunderstanding. Communication usually goes in both ways, so if you speak French, and the guides speak Croatian, we doubt you will understand each other. However, rest assured that our guides are highly qualified and experienced, with no bad remarks in their work. We cherish our team and take pride in our highly professional work. Your review is noted and will be taken into consideration for future trips, only to use language that the guests can understand, as should the guests while communicating with the guides. Kind regards!