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Los Cabos Tourism Board

Los Cabos Tourism Board

Los Cabos Tourism Board
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2.0
2,0 sur 5 bulles64 avis
Excellent
12
Très bon
4
Moyen
5
Médiocre
3
Horrible
40

Calvin H
2 contributions
1,0 sur 5 bulles
mai 2024 • En couple
Watch out for this scam by America Car Rental. One Star Rating. You must take VERY VERY careful videos and photos of the car's condition because they will scrutinize your return condition to find even the smallest flaw, including crawling under the car on your hands and knees to look for any scratches not otherwise visible with a normal inspection. If you don't have carriage underside photos they will show you undated photos on your file to say, "Look, the car had no scratches when you picked it up." They will say they sent you an email with the condition photos but they do not send it. Very hard to disprove and who takes photos of the underside of the car on their hands and knees? They cannot prove the date of their photos. So BEWARE of this scam car rental company near SJD airport. DO NOT RENT AT AMERICA CAR RENTAL. May 6, 2024.
Écrit le 6 mai 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Todd C
1 contribution
1,0 sur 5 bulles
mars 2024 • En famille
Avoid Europcar in Mexico at all costs. Had to wait 2 hours at the Cabo downtown office for a car to come from the airport even though I had a reservation. The agent then forced me to buy the optional insurance and said if I didn’t “No car for you”. I had no option as the other companies did not have any cars available. It is my mission to inform everyone that they are a horrible company; just google the reviews all over the web. They hook you in with low rates however the hidden fees and BS insurance scam is rampant.
Écrit le 10 avril 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Abe G
1 contribution
2,0 sur 5 bulles
mai 2023 • En couple
Europcar at San Jose del Cabo airport location would not accept our previously purcharsed insurance through expedia. The would only rent with their insurance even though they accepted the initial booking. They oupgraded the car without authorization only to overcharge without permission after the contract was closed. The vehicle itself was dirty, not fully fuel and not really and upgrade. They have an answering sustem, but you will never get a person on the line. Please go somewhere else or you will be ripped off.
Écrit le 22 mai 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Rebecca R
1 contribution
3,0 sur 5 bulles
mars 2023
We had a great trip but for one thing... America Car Rental out of the Airport. They quote one price online and then nearly double the price for "required/mandatory" insurance. Then when you return the vehicle, they charge $60 to clean it out. Our van had sand from the beach. I asked for a broom so that I could sweep it out and they said no -
charging an extra $60. Finally, the vehicles are not new. We had a hard time opening one door. I read other reviews on them and it appears they are consistently shady. Find a different company.
Écrit le 25 mars 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Trip668028
Cabo San Lucas, Mexique1 contribution
1,0 sur 5 bulles
oct. 2022
Do not rent from them!!!
500US$ deposit never returned. I love Cabo! go every year. first time I've been screwed over.... EUROPECAR/Fox rent a car. AVOID!!
Écrit le 15 décembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

3Ring
Tijuana, Mexique61 contributions
1,0 sur 5 bulles
juil. 2022
I received a confirmed rental rate of $201 via Priceline. When I arrived I declined the offered insurance as I have my own insurance for driving in Mexico (I have a home and car in Mexico and Mexican issued coverage). Budget demanded $65 from me to use my own valid insurance. After the trip I contacted Budget and they were no help. Priceline also refused to honor the rate they provided.
Écrit le 8 août 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

edgardo nieves
Cabo San Lucas, Mexique3 contributions
5,0 sur 5 bulles
juil. 2022 • En couple
Bar del Lobby Ivan Hernandez, Fernando Ortiz. Restaurant las Olas Isela Salazar, Elsie, Yamylet Baena estas personas se destacaron por su excelente servicio al cliente. Haciendo nuestra estadía más placentera todos ellos se merecen un reconocimiento especial.
Écrit le 23 juillet 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Tan P
5 contributions
2,0 sur 5 bulles
mai 2022 • En couple
If you are Asian like myself, don’t go to Los Cabos. Everywhere I went, I had a feeling that we are ghosts with lengthy wait and nobody came to ask what we need. On the other hand, White people around us came after but always got taken care very well. We kept asking ourselves: are we invisible? We stayed at a 5 star all inclusive hotel and still had that experience. I would never come back to Los Cabos.
Écrit le 20 mai 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

T Wilson
4 contributions
1,0 sur 5 bulles
mars 2022
crooks....shysters. Stay away from this bunch IF you happen to fly into Cabo San Lucas int airport. They didn't honor my online confirmation I got. what you don't see IF you happen to research rentals via Fox Car Rental which now is Europcar shyster agency at the airport....I had a confirmed price and an offered insurance price which was posted on the Fox site (which is now Europcar Rental) of $24.99 a day for full insurance coverage which they switch at the rental agency to $55 a day which two people of front of me while I waited an hour at the place for a car....they had 4-5 guys sitting behind the desk doing nothing while telling me there was 2 people in front of me to see the one guy handling rentals. Wasn't sure what the other 4-5 "agents" were doing behind the desk other than maybe doing selfies of themselves screwing their customers....then they charge you a $1,000 deposit after all of the other attempted charges. We started to walk away from these crooks to go to another rental agency after I called my friends who live there and they said to go to another rental agency. They couldn't believe the abuse Europcar was attempting. Then the guy who called himself "Mercy" came out say they'd lower the insurance charge which they had earlier blamed on their "computer system" and that they couldn't change that....then they did. Crooks!! Stay away. Don't support these shysters!
Écrit le 31 mars 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

newtonmum
Newton, MA135 contributions
1,0 sur 5 bulles
mars 2022
Our first time in Los Cabos, a beautiful paradise place with lovely warm people, only to be spoiled by our extremely unpleasant car rental experience when we first set foot on this land.
Make the reservation through Kayak/E-dreams (will complain to both companies). Didn't bother to check reviews (Mistake No 1). Mistake No 2 be aware of shady businesses such as this Mexican outfit (Stick with a reputable global company such as Hertz/Avis at all cost, especially in a third world country). To make the long story short, we were forced into a $597 extra in basic insurance for a very sad looking car that has a broken windshield. The very next day (after only driving from the lot to the hotel), two flat tires. Roadside assistance showed up 2 hours later. For all I know, we drove off the lot with the two flat tires after I repeatedly asked the manager if there is anything else wrong the car. Just don't ruin your hard earned vacation by engaging with these people.
Écrit le 29 mars 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

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LOS CABOS TOURISM BOARD (Cabo San Lucas): Ce qu'il faut savoir pour votre visite (avec critiques)

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