The Steam Dreams Rail Co.
The Steam Dreams Rail Co.
4.5
De 9:30 à 17:00
Lundi
9:30 - 17:00
Mardi
9:30 - 17:00
Mercredi
9:30 - 17:00
Jeudi
9:30 - 17:00
Vendredi
9:30 - 17:00
À propos
Durée : Plus de 3 heures
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4.5
4,5 sur 5 bulles704 avis
Excellent
482
Très bon
92
Moyen
39
Médiocre
41
Horrible
50

Tommy5317
Nottinghamshire, UK96 contributions
5,0 sur 5 bulles
mars 2024 • En couple
We travelled on the Sir Nigel Gresley from London to York and return. The service at the station was excellent and the journey behind the engine was perfect, the train was clean and certainly reflected the opulence of the era
Staff were amazing, special mention to Agnes our steward in Coach A and the entire team who would do Gordon Ramsey proud. A first class event
Écrit le 3 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Amy C
Dubaï, Émirats arabes unis19 contributions
1,0 sur 5 bulles
déc. 2023 • En famille
We booked the Santa Steam Express experience for a family of 4. The photos and pictures advertised portrayed a magical Christmas experience, these couldn’t be further from reality. The elves, had cheap costumes on over their hoodies, they had no face paint, no jokes or magic. The Santa costume was cheap, the beard was old and made my son doubt Santa. On board there was no fun or games, while we did sing a song it really lacked the magical atmosphere we were hoping for. The Santa advertised looks incredible but the one on the train was cheap looking and really disappointing. There were random ladies walking around asking if we enjoyed the trip, they had no festive attire and I’m not sure what their role was. For the price we paid we were really let down, would not recommend spending the money on this experience.
Écrit le 22 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Trevor C
United Kingdom9 contributions
4,0 sur 5 bulles
déc. 2023 • En couple
The steam train trip on 8-12-2023 was truly amazing from Leigh-on-Sea to Winchester Christmas Market when we enjoyed a good healthy Pullman breakfast and a superb dinner on the train on its return. The service was excellent.
Even though Pullman prices were paid, there were no sign of the pullman carriages and the outside of the carriages provided were absolutely filthy and had not been cleaned. This was unusual as Steam Dreams normally provide spotlessly cleaned carriages. Perhaps next time things will be different.

Écrit le 13 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

johud62
Benfleet, UK13 contributions
5,0 sur 5 bulles
déc. 2023 • Entre amis
This was booked as a surprise and what a great day. From the beginning to the end it was amazing. The service was exceptional and the food was amazing we had a blast.
Écrit le 9 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Jo W
24 contributions
5,0 sur 5 bulles
déc. 2023 • En couple
Had a fantastic day yest on the Steam train ride from Southend to Winchester! Beautiful fruit and yoghurt breakfast followed by Eggs Royale and full English with bellini cocktail 🍸 4 hours in a very Christmassy Winchester then back on train home with 5 course meal and champagne and canapes huge shout out to Harry Dan & Andy who really looked after us! Would highly recommend and would do again! Thank you
Écrit le 9 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

wendymay0
Londres, UK43 contributions
5,0 sur 5 bulles
déc. 2023 • En couple
An absolutely amazing day out! We went from Southend On Sea to Winchester and the service on the train was wonderful. We selected the Pullman Dining and Phil and his team who looked after us made us feel really special. Phil with his unbound enthusiasm and sense of humour (and singing) really helped set the mood.The food was excellent and the attention to detail was brilliant. We are already planning our next trip and would recommend this to anyone wanting to celebrate a special occasion.
Écrit le 9 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Emma T
1 contribution
1,0 sur 5 bulles
nov. 2023 • Entre amis
Unfortunately this was a massive let down and a complete waste of money. 6 friends went first class to York market for the day, costing circa £1200. We were promised luxury, Buck’s Fizz on our arrival and a sparking wine on our return. Where do I start?? The cabin was not like the other first class ones, like it had been added on, it was basic and the seats very uncomfortable. A bottle of Buck’s Fizz was plonked on the table as the staff walked through the cabin. It was not very palatable so wasn’t drunk. On the way home, a can of wine was dumped on our table for each person. The staff weren’t particularly friendly or helpful. The toilets broke and were unserviced throughout the trip. Tea and coffee were served, this went all over the table cloth. When we rejoined the train to return the filthy cloth was still on. No rubbish was collected and nobody cared to check on us. We have reached out to steam dreams to catalogue the many things that went wrong or were just plain irritating, this included the poor service. Broken toilets, reduced time in York. Lateness of trains return.
Etc.
We received a note informing us we could have a 25% reduction on our next booking.
We politely informed SD we would never, ever use their company again!!
A very very uncomfortable and expensive day. Such a let down. 😫
Écrit le 8 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Sukiknight
Londres, UK20 contributions
1,0 sur 5 bulles
nov. 2023 • Entre amis
This trip to York Christmas market was disappointing from start to finish despite paying £1200 to take five friends with me on what was supposed to be a “first class experience “. Things to beware of ….. the carriage which was supposed to be first class wasn’t as nice as the ones where people dined in , the staff were disinterested (when you saw them !) , the promised Buck’s Fizz and sparkling wines are not poured for you they are chucked at you in bottles or cans , the toilets don’t necessarily work and rubbish is not collected . Steam dreams reserve the right to change the times of your trip depending on network rail until just before you travel so having booked a trip to York Christmas market for 4.5 hours up there we found we had less than two hours there for sitting in a seat for ten hours there and back . Their customer service and management team reason se to issues is terrible given what we experienced and the devastation we felt clearly not understood or cared about by them . Please beware if using these people and I would recommend you use a different company
Écrit le 8 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Brioche99
Ipswich, UK19 contributions
5,0 sur 5 bulles
déc. 2023 • Entre amis
We had a very enjoyable and memorable day trip to Bath with Steam Dreams on 1st December. Going Pullman Dining made it quite an expensive day out but the service we received made it value for money. We were particularly fortunate to have been looked after by Lisa, Elliott and Harry. They were very pleasant, attentive and always had smiles on their faces. They are a credit to the company.
Écrit le 6 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Linda A
Sudbury, UK23 contributions
5,0 sur 5 bulles
déc. 2023 • En couple
I cannot fault this day out. It is expensive but definitely value for money. We travelled with our dear friends. They linked our booking so we were seated at the same table. You have your assigned seats so no worries about scrabbling to get on and off the train to secure your spot. The train and staff were immaculate. Our train was on time and we were constantly informed about what was happening.
The hints I’d make is it is an old train. We were rather hot on the homeward journey but it was incredibly cold outside. The heating is on or off! You can open the wi does. We were advised to dress in layers so you could regulate your temperature and this worked for us. The toilets are a little temperamental but we were very grateful for them on the long journey
It would be nice if the staff cleared away any rubbish or used crockery during the journey as space is optimal
We had a fabulous day. I would definitely do it again
Don’t worry about which option you choose they are all great. The snacks in first class are sufficient. You can purchase bacon rolls or sausage rolls from the buffet carriage which you order from your table and the staff bring to you in individual cardboard boxes
If you love a train ride and a Christmas market add this to your bucket list!
Écrit le 2 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

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THE STEAM DREAMS RAIL CO. (Londres): Ce qu'il faut savoir pour votre visite (avec photos)

Questions fréquentes sur The Steam Dreams Rail Co.

Voici les horaires d'ouverture de The Steam Dreams Rail Co. :
  • lun - ven 09:30 - 17:00


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