I expected this review and now I tell the people reading the true story: - you reserved a guided tasting for 5 adults declaring that all participants where all adults as in the booking form both on Viator and our website it is clearly indicated that the service IS FOR ADULTS ONLY. Children are not admitted as we do not offer a convivial moment with family and friends but a guided service focused on wines. I love convivial moments with friends and family but you have them in a bar, restaurant and not during a guided tasting. - you arrived 15 minutes late and the lady had already started the service as we had other partakers. Your table for 5 (the number of adults booked) was ready. The assistant of the guide had to reset your table to accomodate the extra adult (who had not paid) and the children and she actually did a mistajke. She should have asked the extra adult not paying to take care of the kids in the garden while you were following the guided tasting. - You behaved as if you were in a wine bar (this is probably what you expected as there are many wineries where you just sit and drink wines on your own) and since the children got bored they started complaining and the guide had to ask you to take the children outside as all other partakers could not follow the speach and they where clearly disturbed by this. - I apologize with the other guests as maybe someone has paid a baby sitter to come to a wine session and it was not correct for them to have you disturbing them. You were clearly irritated by the fact that the service was not a family retreat and since you could not do what you wanted you feel like saying bad things about us when it was you that even declared something false in the booking: you clikked on the answer "ARE ALL PARTAKERS ADULTS" "YES" and this is where nearby it is written that ONLY ADULTS ARE ADMITTED. I know most people will read this review as we have few bad ones and we all read them, so maybe it is a good thing to explain that a guided session focused on wine is not suitable for children and that we will not admit them in order to avoid problems with other honest people that have the right to follow the guide without being disturbed.

Merci pour votre avis extrêmement positif, nous l'apprécions vraiment.

We are happy you enjoyed our tasting, thank you