Toop Vespa
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4.0
16 avis
Excellent
12
Très bon
0
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0
Médiocre
1
Horrible
3

Lila
Belgique2 contributions
sept. 2021
We rented 6 vespa. One was delivered not functionning, so a member of the group had to sacrify his day to stay stuck at the place.
After asking for a commercial gesture to apologies for this, the answer was that they had "react" within the two hours so we were not eligible for a refund. In other word, the person who had to sacrify himself for the tour we had organise has to pay for a full day rental. It is unnaceptable.
Clearly because it is oriented to tourist so they do not care. this leaves a very bitter taste of that italian company
Écrit le 28 septembre 2021
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

RubyThursday
Süddeutschland219 contributions
juil. 2020
Wir haben uns eine Vespa morgens zum Hotel liefern lassen (pro Strecke 10 €), das ist ein toller Service. Fahren konnten wir bis 20 Uhr, also genügend Zeit, um den See zu entdecken und auf einen Aperitif anschließend nach Cortona zu fahren. Es hat alles prima geklappt. Vielen Dank!
Écrit le 15 juillet 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Larissa H
6 contributions
sept. 2018
We had several vespas dropped off at our villa and the whole experience was super easy. Our family had a blast driving them around the countryside!
Écrit le 19 août 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Joan D
Anvers, Belgique5 contributions
août 2019 • En famille
We hebben een hele leuke dag gehad! Alles stond klaar en we konden snel op pad.Heel vriendelijk personeel!
Écrit le 2 août 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Matt T
Seneca, Caroline du Sud3 contributions
juin 2019 • Entre amis
Address on correspondence does not match location. Rented 6 vespas and lost 90 minutes finding the right location, because they are a catering business primarily. One Vespa died and we waited 2 hours for help and then they charged us for damages that were not our fault. Spoke English until I tried to argue about the charge and then pretended not to understand English. Strongly recommend avoiding them, too many others available to put up with this poor customer service.
Écrit le 27 juin 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Nik C
1 contribution
juin 2019 • Entre amis
I would NOT recommend renting from this company.

We rented two Vespas for two days (200 euros, 100 euros each). One of them broke down at the mid-point with what was very likely a dead battery, and therefore could not be started again after gassing up. We arranged to leave it at the gas station where it died and return on one vespa with the keys so that the company could retrieve the vespa on their own time (they told us they couldn't pick us up for several hours, despite being less than one hour away from their office, so we just got on our remaining vespa and drove back). Once we returned, we asked for a refund for half of the cost, given that we returned a day early and one of the Vespa's was faulty. After a lengthy and heated conversation -- in which we were blamed for almost everything, including a contract that had been written incorrectly -- we were offered 25 euros refund.

This is from what is clearly a very large and profitable company. The 'management' refused to do anything to make up for the fact that their Vespa was faulty -- causing quite a scare on the road -- and that we had thus had to change our plans and return early. We left incredibly disappointed and frustrated in this experience, and would not recommend people use their services.
Écrit le 15 juin 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

softail123
Clark, New Jersey416 contributions
mai 2018 • Entre amis
I rented a Vespa for 5 days and loved it. They delivered the Vespa right to our villa and picked it up. Great way to see Tuscany. We were close to Cortona which is very difficult to park f you have a car but there is scooter parking right outside the main gate. It made it very convenient for quick trips into town. One word of caution, these are not toys, I would not suggest renting a scooter unless you at least have some experience riding a motorcycle. The small tires make them a bit unstable, especially riding two up.
Écrit le 1 août 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Brian F
Washington, District de Columbia4 contributions
sept. 2017 • En couple
We booked a vespa over a month in advance and arranged delivery to our hotel. They took scans of my driver's license and credit card. We planned to get the vespa in the morning and have a day motoring through the countryside. They never delivered the vespa. They did not call or e-mail me before or after the missed delivery. That said, they did not charge me either.

If you do decide to book with Toop Vespa, I recommend reminding them of your reservation about a week before.
Écrit le 13 janvier 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

surfcali
Newport Beach, Californie1 525 contributions
sept. 2017 • Entre amis
Ho affittato una villa vicino a Cortona e avevo avuto 3 Vespas consegnate. Era facile da installare con solo un paio di e-mail, e fornire informazioni e abbiamo avuto conferma. Ottimo servizio e ottima comunicazione sempre e consiglio vivamente Toop Vespa!
Écrit le 27 septembre 2017
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

JenBow0000
Adelaïde, Australie97 contributions
mai 2017 • En couple
They were helpful, easy to deal with, great service. Had a fabulous day. A must thing to do, even at our age (56) If you obey the rules of the road and show courtesy to locals (as we are visitors on their roads) there is no problem. Stay off the highways and you will have an AWESOME day.
Écrit le 30 mai 2017
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

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