Maze of Fez

Les avis sur Maze of Fez, Fès

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Ce qu'en disent les voyageurs
Nice carpet but unfortunate experience afterwards
janv. 2020
En fait, je voulais laisser une étoile car l'expérience m'a laissé si secoué par la suite, mais mon expérience réelle dans Maze in Fez était bonne (quatre étoiles au moins). Je n'avais pas vraiment besoin d'un tapis, mais après sept jours d'insistance d'un jeune homme - qui semblait assez gentil et authentique - pour rencontrer son père et l'entreprise familiale, j'ai accepté et suis allé de l'avant. J'ai pris du thé et j'ai vu beaucoup de beaux tapis et j'ai décidé d'en choisir un petit qui irait bien dans mon appartement. Les prix ne sont bien sûr pas comparables à ce que les habitants doivent payer, mais j'ai fini par payer un prix décent qui m'a satisfait. Après avoir payé 100 dirhams supplémentaires (environ 10 euros) comme pourboire pour le gars qui a enveloppé le tapis, je suis rentré dans ma rue par le jeune homme qui m'a amené là-bas en premier lieu. Le jeune homme, maintenant avec un ami masculin, a commencé à essayer constamment de me tenir par la main, ce qui était absolument inapproprié et me mettait très mal à l'aise, j'ai essayé de faire comprendre que je ne voulais pas cela et qu'il devait simplement me montrer la route principale . Il a continué à essayer plusieurs fois après cela tout en me promenant dans des rues étroites. Puis il m'a demandé de l'argent, j'étais tellement secoué que je lui ai donné 50 dirhams (5 euros), puis il a insisté pour obtenir 100 dirhams de plus, ce que j'ai refusé et comme je savais que le chemin commençait maintenant à marcher. En tant que voyageuse solo, une situation vraiment intimidante et inconfortable. Si les jeunes hommes appartiennent vraiment à la famille qui possède Maze of Fez, ils devraient vraiment avoir un mot sérieux avec lui car cela est complètement inacceptable.

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delphinej911
3 contributions
Veel keuze - goede kwaliteit
nov. 2021 • Entre amis
Said en zijn team zijn zeer vriendelijk en de winkel biedt veel keuze aan kwalitatieve tapijten. Er wordt veel met natuurlijke kleuren gewerkt en alle tapijten zijn handgeknoopt. Aanrader voor een bezoek aan Fes 😊 !
Écrit le 7 novembre 2021
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.

Yunzhu
1 contribution
Great experience buying carpet
déc. 2019 • En couple
When we visited Maze of Fez we were immediately blown by the selections of carpets here. We picked a vintage piece after spending long time and the host was quite nice and patient all the time. After the trip we became Instagram friends. Seeing new selections uploaded everyday, we constantly found new gems and inquired with him a lot - he responded very friendly with accurate info as always.
Écrit le 27 novembre 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.

Carmelo F.
3 contributions
Beware: likely scam
nov. 2019 • En couple
Be careful: we bought a carpet which we agreed they would ship it to us - but we never received it, and we doubt they ever sent it.

The guy we dealt with at Maze of Fez was very friendly, and we agreed to purchase a carpet for 1872 dirham (about 175€). This - we clearly agreed, and as written in the receipt he gave us (picture below) - included shipping of the carpet to Italy by DHL. We were assured the carpet would arrive in time for Christmas (i.e. approx. two months after our purchase). Unfortunately, we never received the carpet.

We got in touch with the guy, at multiple stages. He kept assuring us the carpet was on its way. Then (around January) he told us the carpet had arrived at customs in Italy but we had not picked it up. Now, I don’t expect much from the Italian post service, but surely someone (including rug guy, if not customs!) would have warned us that we had to pick the carpet up ourselves from customs - something of which, by the way, I had never heard.

The guy told us the carpet had anyway returned to Morocco, and offered to send it - but by normal post, not DHL, despite our original agreement (he even asked for more money to send it by DHL!!) - to our London address. We agreed, but as you can now guess, that only added a couple of months to our waiting time - but no carpet appeared.

It was I think March when we asked the guy to please just send us our money back. But it was the beginning of Covid - and he told us banks were closed in Morocco (!) and he could not make the transfer.

I have recently got in touch again, and he has been ignoring our texts. Please be careful if you shop from these guys: take your carpet with you, or if you can’t, go elsewhere.
Écrit le 2 novembre 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.

Jamie W
Londres, UK9 contributions
My visit was more than just a purchase!
mars 2020 • En solo
After meeting Amen on my walk around the medina, he took me to Maze of Fez where he was sure I could find a gift. Instead; I left with an absence of ignorance which I had entered with, and a momento for myself which I will cherish for years to come. Abdullah was more than just a salesman as he took time to educate me on the process of how these amazing carpets came to be. I was naive to think that a rug could not hold any cultural importance, but the stories he told me of one women and her creativity in hand crafting these carpets proved me wrong and bought me a new found respect for Morocco's capital for crafts!
I left with a beautiful rug made from sheep wool and camel fur.
Thank you for this experience and good luck with the family business!
Écrit le 5 mars 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.

Bart L
Eindhoven, Pays-Bas26 contributions
Mooie kleden voor mooie prijs en vriendelijke service
mars 2019 • En couple
Goed geholpen en prettig gesprek gehad. Na vele kleden gezien te hebben een gevonden die we echt mooi vonden. Is goed ingepakt en netjes afgerond na samen een mooie prijs afgesproken te hebben. Complimenten voor Ibrahim
Écrit le 29 février 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.

CLB
2 contributions
Nice carpet but unfortunate experience afterwards
janv. 2020
I actualle wanted to leave one star as the experience afterwards left me so shaken but my actual experience in Maze in Fez was good (four stars at least). I didn't really need a rug but after seven days of insistence from a young man - who seemed nice and genuine enough - to meet his father and family business I agreed and went along. I got tea and saw many beautiful rugs and decided on a small one that would actually fit quite nicely in my flat. The prices are of course not comparable with what the locals have to pay but I ended up paying a decent price that I was happy with. After paying an additional 100 dirham ( approx 10 euros) as a tip for the guy that wrapped the carpet, I was taking back to my street by the young guy that brought me there in the first place. The young guy, now with a male friend, started to constantly trying to hold my hands which was absolutely inappropriate and made me very uncomfortable, I tried to make clear that I don't want that and that he should just show me the main road. He kept trying multiple times after that while walking me through narrow side streets. Then he demanded money from me, I was so shaken up that I gave him 50 dirham (5 euros), then he insisted on getting 100 dirhams more which I refused and as I knew the way now started walking off. As a solo female traveller a really intimidating and uncomfortable situation. If the young men really belongs to the family that owns Maze of Fez they really should have a serious word with him as this is completley unacceptable.
Écrit le 5 février 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.

NorthLondoner
Greater London, UK4 contributions
A great place to buy rugs
oct. 2019
We came across this place by chance and ended up bringing home several rugs from there. A great range in lots of styles and prices seemed reasonable. It is very hard to know where to start and from whom to buy rugs in Fes but Maze of Fez is a jolly good place to look.
Écrit le 4 décembre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.

Suzanne_Soltara
Oakland, Californie2 contributions
Maze: fantastic selection, excellent experience
oct. 2019
We visited Fes in late October 2019 and knew we wanted to bring home one of the amazing carpets we saw throughout Morocco. We had a couple of experiences with carpet sellers in other cities that weren't optimal--lots of pressure and guilt--and we were apprehensive about making another attempt.

Based on reviews here, we went to Maze and had the most lovely, amazing time with the proprietors. We brought home a modest carpet that will always remind us of Morocco and the best of its people. Couldn't recommend Maze more highly.
Écrit le 27 novembre 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.

LondonCrumpet
London7 contributions
Gorgeous pieces at great prices
avr. 2019 • En couple
We came here and bought a stunning Berber kilim for our living room, with some matching cushions.

They packed it nice and tightly into a parcel so we could put it in the suitcase to bring it home.

Very happy with the quality of the products, would strongly recommend.
Écrit le 27 avril 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.

Hcmb Veteran
Essaouira, Maroc66 contributions
Best carpets in Fes
déc. 2018 • En solo
I have been buying carpets here for over ten years. The quality, selection and prices are exceptional. Whether you are looking fir traditional Berber or modern carpets Said and staff with satisfy your needs.
Écrit le 22 décembre 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC.

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