Silverback Expeditions
Silverback Expeditions
5
À propos
Tour opérateur basé à Kigali. Spécialisé dans les visites privées sur mesure qui peuvent commencer n'importe quel jour de la semaine! Nos guides sont les personnes les plus compétentes et les plus professionnelles du secteur.
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Ce prestataire est une entreprise.
Kigali, Rwanda
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5.0
5,0 sur 5 bulles23 avis
Excellent
22
Très bon
1
Moyen
0
Médiocre
0
Horrible
0

Simona Z
1 contribution
5,0 sur 5 bulles
août 2024 • En couple
Just coming back from this incredible trip! Everything was quite perfect from assistance at custom control at arrival, to having a great guide during the whole trip and great accommodations. Vincent ( you can see him in profile picture :) was a great travel mate, very reliable in any circumstance and full of tips and informations about any aspect of Uganda. From game drive in the parks to history and social facts he know everything of his country. Crossing the country driving in so different landscapes, villages and areas was one of best part, even sometimes could be tiring, but this is a great part of exploration. We visit the Nile source at Jinja, Murchison falls, QE park, Ishasha sector and Bwindi at the end before a quick stop at Lake Mburo before heading airport. All was perfectly arranged and was exactly as by schedule trip. The guide was always in contact with lodges and accommodation, and as he has more that 20 years of experience he knew literally every tourist guides, rangers at parks and lodges staff that we met. So we feel in any moment that all was under control and he was ready to every unexpected, knowing exactly the area in which we operate. I think that's the most important part about choosing a trip partner, lodges and park is just booking about what you prefer. We travelled in a perfectly fit Land Cruiser 4x4 customized for safari, and he was very safe driver. So have no doubt to book a trip with Silverback Expedition, we were much that satisfy about any aspect of the trip. Last but not leat the help of Luis during the entire process of taylor made and booking ( we share almost 60 mails in 7 months ) , helping choosing lodges, tips about Visa and everything about the trip, he done a great job. At the end they provide also a Whatsapp contact for ground operation that respond in few minute. So what you want more? No more excuses to visit an incredible and unexpected beautiful country as Uganda.
Écrit le 22 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

mike
7 contributions
5,0 sur 5 bulles
juil. 2024 • En couple
Silverback Expeditions is a first class organization. They did such a tremendous job from the help coordinating the trip and email correspondence throughout the process. It was extremely easy to make updates and any changes we needed. All of the lodges were top notch and the staff at these lodges were so friendly and kind.

The staff at the company is also fantastic Rachel did an absolutely amazing job communicating with us and did everything she could to help us. We think she went above and beyond and was such a help.

Last and certainly not least a big thank you to our guide David. David was absolutely fantastic. He was always there when we got back from an adventure, always on time and was constantly thinking on his feet adapting to any situation. He was extremely accommodating and we felt very comfortable with him. Furthermore, he was a master behind the wheel navigating the tough roads and the traffic in both countries. We are already thinking about our next African adventure.
Écrit le 24 juillet 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

fritzcordrey
Elberta, AL12 contributions
5,0 sur 5 bulles
sept. 2023 • Entre amis
Silverback Expeditions put together a great itinerary for us to see about as much as we could in 10 days in Uganda. Our guide Luke was very kind, attentive, knowledgeable and personable!! We had the trip of a lifetime!!!
Écrit le 7 octobre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dear fritzcordrey, Thank you for sharing your wonderful experience with Silverback Expeditions! We're delighted to hear that we could put together a great itinerary for your safari in Uganda. It's heartening to know that your guide, Luke, was kind, attentive, knowledgeable, and personable, making your trip truly special. We're thrilled to have been a part of creating the "trip of a lifetime" for you. Thank you for choosing Silverback Expeditions, and we hope to welcome you back for more incredible adventures in the future!
Écrit le 22 décembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Olga Del Pino
2 contributions
5,0 sur 5 bulles
juin 2023 • En solo
I did the 4 days Uganda Gorilla Safari.
It was an amazing experience. I would definitely repeat with Silverback Expeditions, they are professional, helpful, kind and always available pn WhatApp.
Écrit le 9 juillet 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dear Olga, Thank you for sharing your "amazing experience" with Silverback Expeditions! We're thrilled to hear that your Uganda Gorilla Safari was a memorable adventure. We appreciate your kind words about our professionalism, helpfulness, and availability. Providing exceptional service and ensuring your satisfaction is our top priority. We're grateful for the opportunity to have been part of your safari experience, and we look forward to welcoming you back for more incredible adventures in the future. Thank you for choosing Silverback Expeditions!
Écrit le 22 décembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

donald63
Widen, Suisse109 contributions
4,0 sur 5 bulles
avr. 2023 • Entre amis
Silverback offered us a 13 days trip incl. Gorillas and Chimpanzee trekking.
They did a really good job and at the end it was a decision from our heart to an other tour operator. But honestly i am sure it would have been the same, if we would have booked with Silverback. Al the best and one never know, may be an other time.
Écrit le 2 avril 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dear donald63, Thank you for considering Silverback Expeditions for your trip. We appreciate your acknowledgment of the effort we put into planning your itinerary. While you chose another tour operator, we respect your decision and understand that these choices often come from personal preferences or circumstances. We genuinely hope your overall experience was fantastic, and we're glad to hear that you believe Silverback would have provided a similar level of service. Wishing you all the best in your future travels, and we'd be honored to welcome you back if you decide to explore with us in the future. Safe travels!
Écrit le 26 décembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

ovatsug a
Tokyo, Japon1 contribution
5,0 sur 5 bulles
févr. 2023 • En couple
Being from Japan, visiting the mountain gorillas in Africa seemed like a distant impossible dream. And starting to plan it was overwhelming. Silverback expeditions made it all smooth for me. I inquired without no big expectations and they basically helped me craft an incredible week in Rwanda where I managed to do the gorilla trekking which was the best experience of my life and complement it with a great safari experience. Everything was perfectly organized, my requests were always taken into consideration and at the end, there's not much I could wish that could be improved. Its not a cheap experience but 100% worth it.
Écrit le 27 mars 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dear ovatsug a, Thank you for sharing your heartfelt experience with Silverback Expeditions! We're honored to have played a part in making your dream of visiting the mountain gorillas in Africa a reality. It's wonderful to hear that we could make the planning process smooth for you and that your week in Rwanda turned out to be the best experience of your life. Your satisfaction with the organization and consideration of your requests means a lot to us. We understand the significance of such experiences, and we're thrilled that it was 100% worth it for you. Thank you for choosing Silverback Expeditions, and we hope these memories will stay with you for a lifetime. Wishing you many more incredible adventures in the future!
Écrit le 22 décembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Sonya M
8 contributions
5,0 sur 5 bulles
janv. 2023 • En couple
Silverback Expeditions was very helpful and did a great job arranging our Gorilla Tour and accommodation. Everything was very well organised. One of our flights was delayed due to airport construction and Lewis from Silverback helped call our connection flight company to ensure they waited for us.
Écrit le 4 mars 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dear Sonya, Thank you for sharing your amazing experience with Silverback Expeditions! We're delighted to hear that our team was very helpful and did a great job arranging your Gorilla Tour and accommodations. Ensuring a smooth and well-organized experience is our top priority. We're glad to hear that Lewis went the extra mile to assist you when one of your flights was delayed. Our team is committed to providing excellent support, especially during unexpected situations, and we're pleased to have been of assistance. Thank you for choosing Silverback Expeditions, and we hope to welcome you back for more incredible adventures in the future.
Écrit le 22 décembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Boris Ip
Cape Town, Afrique du Sud99 contributions
5,0 sur 5 bulles
déc. 2022
Our trip was incredible from start to finish! Everything was really well organized and smooth, thank you for this!
The Tour planner supported us during the planning, and made sure to include all the things we wanted in the itinerary

Also a special thanks to our tour guide, he was informative, kind and generous and that made all the difference for us.

The hotel in the park was nice, the staff were really helpful but the food could have been better and they had problems with their electricity.
The actual hike and gorilla experience was amazing, our guide made sure our request to be in the longest trek to the gorillas came true and we thoroughly enjoyed it! (Although a little unprepared with our shoes :))

We’ve already recommended Silverback and our guide to our friends and will continue to do it more! :)

Thank you again for all!
Écrit le 5 janvier 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dear Boris, Thank you for sharing your incredible experience with us! We're thrilled to hear that your trip, from planning to the actual gorilla experience, was well-organized and smooth. Your kind words mean a lot to us. We appreciate your acknowledgment of the tour planner's support in crafting an itinerary that included all the things you wanted. It's wonderful to hear that your tour guide made a positive impact with their informative, kind, and generous nature. Your recommendation of Silverback and your guide to your friends is the highest compliment we could receive, and we're grateful for your trust in us. Thank you again for choosing Silverback Expeditions, and we look forward to welcoming you or your friends back for more amazing adventures!
Écrit le 22 décembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Lucia.T
1 contribution
5,0 sur 5 bulles
oct. 2022
We had a great experience in Uganda and Rwanda with Silverback expeditions. We totally recommended.
Everything was spectacular (Lodges, food, landscape, wildlife, companies support).

Our Driver is called David ! The best ever. We loved him. We were so happy to have him as our guide. He has been super kind, always trying to fulfill all our needs (Safari, Market, Money exchanged, City Tour, Food, etc).
The Trip wouldn't have been what it was if it hadn't been for him ! So with this we would like to highlight how happy we were to have him as our guide.
Écrit le 7 novembre 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dear Lucia, Thank you for sharing your "awesome" experience with Silverback Expeditions! We're thrilled to hear that everything, from lodges and food to landscapes and wildlife, contributed to making your journey spectacular. Your recommendation is highly appreciated. A special shout-out to David, your guide! We're delighted to hear that he went above and beyond to ensure your needs were met, from safaris and market visits to city tours and food. It's heartening to know that his kindness and dedication enhanced your overall experience. Thank you for choosing Silverback Expeditions, and we hope to have the pleasure of welcoming you back for more unforgettable adventures in the future.
Écrit le 22 décembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Valentina
14 contributions
5,0 sur 5 bulles
janv. 2021 • En solo
The best trip I've ever done, so thankful for the experience! Very friendly and helpful staff (I travelled during covid and had to postpone once, they were so flexible and kept me up to date), fast answers. Great guide, fantastic tour, wonderful lodges. I travelled alone and always felt very safe and happy. It was just perfect and I will surely book with them again!
Écrit le 16 février 2021
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dear Valentina, Thank you for sharing your enthusiasm about the best trip you've ever done with us! We're thrilled to hear that your experience with our staff, from their friendliness and flexibility to their fast and helpful communication, contributed to the success of your journey. We're delighted that you felt safe and happy throughout your solo travel adventure. Your satisfaction with the guide, the fantastic tour, and the wonderful lodges warms our hearts. We're grateful for your kind words and thrilled to know that you plan to book with us again. We look forward to welcoming you back for more perfect and memorable experiences in the future. Thank you for choosing us, and until your next adventure!
Écrit le 22 décembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

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