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restaurant4 - Photo de Novotel Paris Saclay, Saclay

Photo de  : restaurant4

De l'avis : A novotel sur Novotel Paris Saclay
166
restaurant4
room
Piscina
Vue de la Chambre
Area esterna
Bar
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Autres avis récents

Very good hotel
février 2020
Inoubliable
février 2020
ChB a écrit un avis (oct. 2018)
Montpellier, France2 384 contributions141 votes utiles
+12
We stayed in this hotel for 3 nights. The restaurant is a clean an nice hotel, though has quit some set backs too. It has an outdoor swimming pool. When stayed there this swimming pool was a green looking and not inviting area. The restaurant is closed basically in the weekend !
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Date du séjour : octobre 2018
Réponse de SeverineMOIRE, General Manager de Novotel Paris Saclay
A répondu le 6 nov. 2018
Dear Ch B, I would like to thank you for taking your time to share your experience among us. I am sorry to read that your stay did not meet your expectations. Our outdoor swimming pool is closed since mid-September, and in order to avoid any wastes as we are member of the Planet 21 program, we will supply our pond with this water. To do so, we have to let the chloride evaporate, which explain the green colour of the pool. During the wintry season, our restaurant is closed from Friday night to Sunday afternoon. Nevertheless, a restauration offer is maintained for our guests willing to have lunch or dinner. I would like to apologize for the issue with our new air con system. Please be sure that we are taking the appropriate measures to address the problem and prevent future occurrence. Finally, as the security of our guests is essential, the access to our parking at night and during the weekend is relied to and intercom system. The whole team of the Novotel Paris Saclay hope to have the pleasure to welcome you back and try to make amends.
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