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Photos de Holiday Inn Express Leeds East - Photos de Leeds

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De l'avis : Average stay. sur Holiday Inn Express Leeds East
94
Average stay.
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Brand standard not achieved
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Rachel a écrit un avis (oct. 2018)
Wigan, Royaume-Uni101 contributions17 votes utiles
+3
First of all, the staff who worked there were all friendly and helpful. Was quick checking in and quick checking out which is always a bonus. The room itself was pretty standard. The bathroom however, didn’t like at all because it was a wet room. We was on the ground floor so
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Date du séjour : octobre 2018
Réponse de HIE_LeedsEast, Front Office Manager de Holiday Inn Express Leeds East
A répondu le 4 nov. 2018
Dear Guest, Thank you for taking the time to write a review following your recent stay at the hotel. I was delighted to read your lovely comments regarding our friendly helpful staff, please be assured that I will pass on your comments to the team. I was however sorry to read that you found your guest room cold, please be advised that the radiators can be adjusted for maximum heat and upon request reception are able to issue extra key cards to keep in the card switch box which would keep the heating on if guests leave the room. Once again thank you for all your valuable comments and we look forward to welcoming you back to the hotel in the near future. Kind Regards, Karen Wood Guest Services Manager
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