Dear Gust

Thank you for your recent visit, I hope you are enjoying the remainder of your trip to Ireland.
Thank you for taking the time to review your experience at Castle Grove, we do appreciate all your comments.
We are delighted you liked the hotel and the gardens and you found the room spacious and comfortable. Sincere apologies if the room was too warm and you were unable to open the window, it is very unfortunate that you had an unpleasant night's sleep.
It is also very unfortunate management were unaware of this, we would certainly have been able to help you with the window.
Re your dining experience, we are glad you enjoyed the Chef's creations both at dinner and for breakfast. I have since inquired from the waiters about the delay on bringing your wine to the table.
I sincerely apologise for this as it should have arrived in a timely manner so you could have enjoyed it fully with your dish.
I truly hope we get an opportunity to welcome you back to Castle Grove the next time you are visiting Co Donegal.
Kind regards,
Irene
I certainly do hope