Super hôtel, je recommande à tout le monde.
Accueil exceptionnel, petit déjeuner à amélioré, un peu bruillant la nuit .il est idéalement placé proche du centre.
Nous avons passés un excellent séjour dans cet hôtel .
Merci encore à l’équipe
Dear Adventure,
Thank you for choosing to stay at our hotel and for sharing your experience with us.
Your kind words about our hotel are truly appreciated, and your feedback means a lot to us. We are delighted that you found our hospitality exceptional and that our central location near the city center was convenient for your needs.
We also appreciate your feedback regarding breakfast and are glad to hear that improvements have been made. We are constantly working to enhance our offerings, and your input is valuable in this regard.
We sincerely apologize for the noise issues you experienced during the night. We understand the importance of a peaceful night's rest and are committed to ensuring our guests have a comfortable stay. If you encounter any concerns during your future stays, please do not hesitate to let our team know so we can address them promptly.
Your satisfaction is our top priority, and we eagerly look forward to the opportunity to welcome you back for another excellent experience in the future.
Once again, thank you for your kind words and for choosing our hotel.
Warm Regards,
The Marina Phuket Hotel Management
Très bon hôtel avec un bon rapport qualité prix. Nous avons été conquises par la piscine sur le toit, merci à Rick et Paul qui ont toujours répondu présents.
Dommage que la salle de bain soit toujours inondée après une douche car les rebords sont trop hauts mais le sol sèche très vite ! Attention au robinet qui se bouche.
Dear Imanm,
Thank you very much for taking the time to share your feedback with us regarding your recent stay at our hotel. We are thrilled to hear that you found our hotel to be very good with good value for money, and that you were won over by our rooftop swimming pool.
We greatly appreciate your kind words about Rick and Paul. They are valuable members of our team who always strive to provide exceptional service to our guests.
We also appreciate you bringing some concerns to our attention. We apologize for any inconvenience caused by the bathroom flooding after a shower. Your feedback about the high edges will be shared with our maintenance team for review. We will also address the issue with the clogged tap to ensure it is promptly taken care of.
Your satisfaction is our top priority, and we are committed to continuously improving our services based on valuable feedback like yours.
Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
Best regards,
The Marina Phuket Management
Bel hôtel, bon emplacement mais donc beaucoup de bruit la nuit, boules quies nécessaire, matelas un peu trop dur, chambre bien équipée , petit déjeuner très bien et varié , piscine sur le toit grande et agréable. Personnel gentil et attentionné.
Dear Celine,
Thank you for sharing your experience of your recent stay in Phuket in 2024. We're thrilled to hear that you found our hotel beautiful and enjoyed our convenient location.
While we're pleased to hear that you enjoyed many aspects of your stay, we apologize for any inconvenience caused by the nighttime noise. Your feedback is valuable, and we'll take it into consideration as we strive to improve our guests' overall experience.
We appreciate your feedback about the mattress, and we apologize if it didn't meet your expectations. We'll certainly take this into account as we aim to provide comfortable accommodations for all our guests.
We're delighted to hear that you found your room well-equipped and that you enjoyed our varied breakfast offerings. Providing a satisfying breakfast selection is something we take pride in, and we're thrilled that you appreciated it.
Our rooftop swimming pool is indeed a highlight, and we're glad you found it large and pleasant. It's the perfect spot to relax and enjoy the views.
Lastly, we're grateful for your kind words about our staff. Providing attentive and friendly service is a priority for us, and we're pleased to hear that our team made a positive impression on you.
We hope to have the pleasure of welcoming you back for another stay in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Marina Phuket Management
J’ai été très bien accueilli dans cet hôtel , arm moon et may on été particulièrement attentif et professionnel ! je recommande cet excellent hôtel . Très bien situer sur patong avec des commerces aux alentour . La piscine , était très propre et grande avec ce magnifique roof top !
Dear Victor,
Thank you for choosing to stay at our hotel and for taking the time to share your positive experience with us. We're delighted to hear that you were well received and that our staff provided attentive and professional service throughout your stay.
It's wonderful to know that you found the hotel to be excellent, well-located in Patong with shops nearby. We're pleased that you enjoyed the clean and spacious swimming pool, especially the magnificent rooftop setting. Creating a memorable and comfortable experience for our guests is our top priority, and we're glad to see that reflected in your feedback.
Your recommendation means a lot to us, and we truly appreciate your kind words.
We look forward to the pleasure of welcoming you back for another excellent stay in the future.
Best regards,
The Marina Phuket Management
Propre et efficace service de personnel à l’écoute piscine sur le rooftop au top petit déjeuner très bien dommage que le room service s’arrête à 21h surtout que nous sommes en vacances placement ok pas loin du centre
👌🏼
Dear Adele
Thank you for sharing your feedback about your recent stay with us. We appreciate your kind words and valuable suggestions.
We're pleased to hear that you found our hotel cool, clean, and efficient, with attentive staff service and a great rooftop swimming pool. Your positive comments about our breakfast are greatly appreciated.
We understand your concern about the room service hours, and we'll certainly consider extending them to better accommodate our guests, especially those on vacation.
We're also glad you found our location convenient. Your feedback is important, and we look forward to the opportunity to serve you again in the future.
Best Regards,
The Marina Phuket Management
