Dear Guest,
Thank you for your review. We appreciate your feedback as we consider it the best way to improve even more our services. However, we are sorry that we did not meet your expectations as we do our best in order to offer the best possible stay for all our guests. Please allow us to offer you some explanation.
We would like to clarify that our Main Restaurant Cosmos offers a separate section for families in order to meet in the best possible way the needs of all our guests. Moreover, except from our main restaurant Cosmos, we also offer our second main restaurant Estia, which is smaller and thus quieter and other 4 thematic restaurants each with unique set up and location.
Also, please allow us to mention that each member of our animation team was carefully chosen, to create the best possible team and offer interesting activities and shows, which would meet all our guests’ needs. However, we promise to take into consideration your comment.
We hope to have the chance to accommodate you again in the near future and offer you an ameliorated holidays’ experience.
Best Regards,
Faye Papaioannou