Décevant. - Hilton Garden Inn New Orleans Convention Center

We thank you for your feedback and certainly understand the disappointment with not obtaining your preferred suite. Clearer communication from our front desk team could have mitigated some of this frustration, which is a valuable lesson for us. We're also sorry to hear you had some issues with the bathroom and noise level. We remain committed to refining our amenities and services, from the water pressure to our breakfast offerings, for greater guest satisfaction. We appreciate your loyalty as a Hilton Honors member and earnestly hope to have the chance to provide you with the exceptional experience you've come to expect from Hilton properties in the future.