Superbe hôtel, parfait pour passer des vacances en famille, un vrai plaisir.
Une mention particulière pour Popi et son équipe au restaurant pour leur gentillesse, leur disponibilité et attention permanente avec comme seul objectif nous faire passer de bons moments.
Encore merci et bravo !
Dear Gerard L,
Thank you for your superb review of the Mitsis Grand Hotel!
We are thrilled to hear that you found our hotel perfect for a family vacation and that your stay was a real pleasure. Your special mention of Popi and his team at the restaurant is greatly appreciated. Their kindness, availability, and constant attention to ensuring our guests have a good time are truly commendable.
Thank you once again for your kind words and recognition. We are delighted that you had such a positive experience with us and look forward to welcoming you and your family back for another memorable stay.
Kind regards,
Très bel hôtel
Bien situé
Très propre
Personnel symp excepté les barmaid….quelque soit le bar . A croire que c est un critère de sélection . Pas de bonjour …. Et souffle si vous ne parlez pas un parfait anglais ! Très antipathiques!
Tout le reste très bien
Dear T9040DLmarilync,
Thank you for dedicating the time to share your experience regarding your recent stay at the Mitsis Grand Hotel.
We’re delighted to hear that the prime location of our hotel, the consistent cleanliness, and the friendly demeanor of our staff contributed to making your stay memorable. Rest assured that your kind compliments will be passed on to them.
However, we were astounded by your comments regarding the professionalism of our bar staff, as their dedication and expertise are highly valued by all of our guests. The friendly and professional attitude of our staff members is of utmost importance to us, and this is evident through the consistently positive feedback we have received since the hotel's inception.
Your feedback is invaluable to us. We will investigate this matter with the relevant department to ensure our guests receive the utmost importance and excellent service we strive to offer. Your satisfaction is our top priority.
We look forward to welcoming you to any of Mitsis Hotels!
Kind regards,
Cet hôtel est une pure perfection pour ce qui concerne le boire et le manger. On se régale! En plus des buffets, il est possible de réserver gratuitement - pour autant qu'il y ait de la place - dans un restaurant oriental ou un restaurant asiatique. Nous l'avons fait, et les repas servis sont véritablement gastronomiques. Bravo aux chefs et au serveur. Le personnel est extrêmement aimable et dévoué. Il est également possible de réserver dans l'hôtel des excursions ou de louer une voiture, ce que nous avons fait. Hélas, mille fois hélas, certains éléments gâchent un peu le séjour. Ainsi, quand on vient en avril, on sait bien qu'on ne pourra pas se baigner dans la mer au dans des piscines extérieures. Mais là, la piscine intérieure est aussi glaciale que les piscines extérieures, et elle est moche de surcroît. Une semaine de vacances dans la mer Egée sans pouvoir mettre un orteil dans de l'eau, c'est frustrant. En plus l'hôtel est très très bruyant. Partout de la musique à plein tube jusque tard le soir, c'est très désagréable. La chambre quant à elle, mal isolée, n'est pas très confortable, notamment sur le plan de la literie. Cerise sur ce mauvais gâteau, la clientèle (mais c'est une impression très personnelle) est plutôt maniérée et désagréable. On ne croise que des gens qui "font toilette", se donnent de grands airs et vous toisent d'un air dégoûté. J'avoue que j'ai souvent plaint le personnel qui reste stoïque et charmant. Au final, si l'on excepte les boissons et la nourriture, ce n'est pas un séjour dont j'ai gardé un très bon souvenir.
Dear Julesbrodard,
Thank you for dedicating the time to share your feedback from your recent stay at Mitsis Grand Hotel.
We are delighted to hear that our culinary offerings met your expectations and that you enjoyed gourmet meals in our restaurants. Your compliments to our chefs and waitstaff are greatly appreciated. Additionally, we are pleased that you found our staff to be extremely friendly and dedicated. In addition, we are glad you were able to take advantage of our excursion booking and car rental services in our establishment.
Furthermore, as all our facilities are stated on our official website, we do not advertise any heated swimming pools. Moreover, we would like to apologize for any inconvenience regarding the daily entertainment as we understand the importance of a quiet and restful environment for our guests and will review our entertainment and noise management policies accordingly.
We appreciate all kinds of insights and we very value your comments as it is only through constructive feedback that we are able to enhance the overall hotel experience for our guests.
We hope you will give us another opportunity to provide you with the exceptional stay you have come to expect from us.
Kind regards,
Nous avons passé un super séjour.
L'hôtel est super bien située dans le centre de Rhodes, nous avons une plage privée très agréable.
Les chambres sont propres et la vue mer que nous avions était à couper le souffle.
Le personnel est extrêmement gentil et serviable, un vrai service de luxe.
La nourriture y est délicieuse, nous avons pu manger dans tous les restaurants. (pita, burger, grec, du monde, italien, asiatique)
Nous avons grignoté quelques parts de pizza au bord de la piscine.
Le all in est top ! Les cocktails sont délicieux.
Nous avons un minibar dans la chambre qui est régulièrement réapprovisionné durant le séjour.
( vin, bière, coca, sprit, fanta, eau )
Le wifi est gratuit.
Nous reviendrons avec plaisir dans cet hôtel ou un autre Mitsis à travers le monde.
We had a great stay.
The hotel is super well located in the center of Rhodes, we have a very nice private beach.
The rooms are clean and the sea view we had was breathtaking.
The staff is extremely kind and helpful, a real luxury service.
The food is delicious, we could eat in all the restaurants. (pita, burger, greek, world, Italian, asian)
We ate some pizza by the pool.
The all in is top! The cocktails are delicious.
We have a minibar in the room which is regularly replenished during the stay.
( wine, beer, coca, sprit, fanta, water )
The wifi is free.
We will gladly return to this hotel or another Mitsis around the world.
Dear Kenza,
Thank you for dedicating the time to write this lovely review regarding your recent stay at the Mitsis Grand Hotel!
We are delighted that you had a wonderful vacation and enjoyed your stay with us. Our central location, clean rooms, and our food options are all designed to provide our guests with an unforgettable experience.
In addition, our team takes great pride in delivering luxury service, and your kind words about our staff are truly appreciated. We’re thrilled that you enjoyed the variety of cuisines in our restaurants and the delicious cocktails by the pool.
We look forward to welcoming you back to our hotel or another Mitsis destination around the world for another fantastic stay!
Kind regards,
Service parfait le personnel très chaleureux. Nous avons apprécié notre séjour
Cela fait 3 années sue nous pratiquons l'hôtel.
Je recommande cet hôtel, pour son confort, sa situation.
Nous avons apprécié le geste du personnel de restauration a l'occasion de notre anniversaire.
Dear Safari802571,
Thank you for dedicating the time to share this wonderful review!
We're pleased to hear that you enjoyed your recent stay with us and that our staff provided you with exceptional service. It's always our goal to provide a comfortable and welcoming environment for our guests, and we are delighted to know that you found our location convenient.
Additionally, we are glad that you appreciated the gesture from our catering staff on the occasion of your anniversary. It’s our pleasure to make such special moments even more memorable!
We look forward to welcoming you back in the future.
kind regards,
