Dear guest,

Thank you for your excellent review.

We`re so pleased our lovely hotel staff took good care of you during your holiday. They work hard and never take that smile off their face so that our guests have a getaway to remember!

On the other hand, we are also glad to know that you have enjoyed our pleasant pool area, especially on these hot days. We are delighted to know that our guests have had a pleasant experience in our accommodation.

Thank you also for your comment on our fabulous location as a `base camp` for exploring the island, from Trebalúger, Macarellita, Fornel and Cala Pregonda to Ciutadella and Cala Blanca.

It is great to read that you were able to enjoy our evening bar, and the lovely views of the harbour and the promenade.

We are pleased to read that you appreciate our value for money. Every year we carry out important market analyses to ensure we offer the best possible prices with excellent quality and service.

We are truly honoured that you chose to stay with us and we look forward to welcoming you back soon.

Best wishes, the team at Valentin Star Menorca.

Dear guest,

Thank you for your time and the trust placed in our hotel. We are sincerely proud to know that we have exceeded your expectations and that you would recommend us to travellers on this site.

Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about their excellent service will be shared with the team in order to motivate them to always deliver the best to our guests. Thank you for taking the time to share your experience.

We are very pleased that you praised our colleagues for the excellent service they provided you. Our team always tries to offer personalized and professional treatment to all our guests. Do not doubt that we will transfer your affectionate words to the entire team.

Thanks again for your kind rating and recommendation.

Best wishes, the team at Valentin Star Menorca.

Dear guest,

Firstly, we would like to thank you for choosing our hotel for your holidays in Menorca and for the time you spent sharing your feelings about your stay at Valentin Hotels. We realize that there is always room for improvement and feedback is crucial in this process, so we thank you for your review.

It is true that our breakfasts are varied and our chefs dedicate a lot of time and effort to preparing different meals and presentations to please all the palates that visit us, which is why we are extremely happy with your comment.

As for your comment about our rooms, we are very sorry for not having met your expectations. We are disappointed to hear that the room change did not solve the problem to your satisfaction. During times of higher occupancy, such as the busy summer season it can indeed be more difficult to change rooms. We highly value the opinions of our guests, as we want to take the tastes and preferences of our clients into account when we plan changes in our hotel.

On the other hand, we regret that if at any time your rest was interrupted due to noise. If we have the pleasure of receiving your company again, do not hesitate to inform our staff of any problem, we will take care of solving it as soon as possible.

Regarding your comments regarding our value for money, we are sorry to hear that you felt that the prices were not reasonable. We’ll take your feedback on board to, as much as possible, improve in the future.

We are very sorry we did not meet your expectations and truly hope you will give us a second opportunity to host you during a fantastic holiday.

Best wishes, the team at Valentin Star Menorca.